CUSTOMERS & LEADS
A CRM that knows the orders behind every customer
Customer profiles, order history, outstanding balances, contacts and interactions - plus a lead pipeline from enquiry to won.
Customers
Fashion Hub
DAILYCRMFashion Hub
Customer since 2023 · Mumbai
Orders
0
Sales
₹28.6L
Outstanding
₹4.2L
Open orders
- #10482240 pcs₹3,84,000Packed
- #10461120 pcs₹1,92,000Processing
- #10440600 pcs₹8,40,000Confirmed
Interactions
- 18 Aug - Called about dispatch of #10482
- 12 Aug - Shared autumn catalogue
- 04 Aug - Payment received against #10390
Customers, with their commercial reality attached
A garment customer is defined by their orders, their outstanding balance and what they buy repeatedly. dailycrm keeps orders, contacts, interactions and outstanding amounts on the same profile.
- Order history and open orders
- Outstanding balance and sales value
- Contacts, interactions and sales owner
- Products the customer buys regularly
A lead pipeline for enquiries
Enquiries move through new enquiry, contacted, interested, quotation, negotiation and won. Nothing sits without an owner or a next step, and a won lead becomes a customer with its history intact.
CRM and operations in one system
Because the CRM sits beside inventory and fulfilment, a customer conversation can be answered with real stock and dispatch information instead of a promise to check.
Frequently asked questions
- Does the CRM show order history?
- Yes. Orders, open orders and sales value sit directly on the customer profile.
- Can I track outstanding amounts?
- Yes. Outstanding balance is visible on the customer record alongside their orders.
- How are leads managed?
- Leads move through a stage pipeline from new enquiry to won, with owners and interactions recorded.
- What happens when a lead is won?
- It becomes a customer, keeping the enquiry history attached to the new record.
Related resources
Learn more about garment CRM
Enquiries from exhibitions and agents, quoted rates, rate lists, credit terms and customer history.
Customer Management5 min readFrom exhibition enquiry to confirmed order: what a garment CRM must remember
The styles discussed, the quantity indicated and the rate quoted are the enquiry. A name and a phone number are not.
Read Article
Customer Management6 min readRate lists, credit terms and the customers you actually make money on
A good customer at the wrong rate with ninety days of credit is not a good customer.
Read Article
Order Management5 min readAnswering "where is my order?" without three phone calls
The information exists. It is just distributed across three people, one register and somebody's WhatsApp.
Read Article
Bring your garment business together.
One platform for products, inventory, purchasing, orders, fulfilment and customers.